Funeral Service Consumer Assistance Program
If a dispute cannot be solved, the consumer may wish to contact the Funeral Service Consumer Assistance Program. FSCAP provides information, mediates disputes, provides arbitration, and maintains a consumer guarantee fund for reimbursement of services rendered.

Selected Independent Funeral Homes
Selected Independent Funeral Homes is an international association of independently owned and operated funeral homes and mortuaries that are uniquely qualified to help you and those you care about arrange personalized, meaningful, and affordable funeral or memorial ceremonies, whatever your traditions and preferences may be.

The National Funeral Directors Association (NFDA)
The National Funeral Directors Association (NFDA), founded in 1882, is the largest funeral service organization in the world. It is governed by a nine-member Executive Board, a Policy Board made up of representatives from every state, and a House of Delegates. The number of delegates is based on the number of members in a state. NFDA‘s headquarters, staffed by approximately 40 employees, is in Brookfield, Wisconsin. In 1997, NFDA added a government relations office in Washington, DC, to handle legislative and regulatory issues for its members.

NY State Funeral Directors Association
This site was developed for both consumers and the New York State Funeral Directors Association Membership. For the consumer, NYSFDA...

  • Answers frequently asked questions about arranging and prearranging funerals; cremation / burial options; Medicaid issues; consumer‘s rights pertaining to funerals and preplanning; death and funeral statistics; casket purchasing; and issues regarding embalming and viewing their deceased
  • Provides resources for dealing with grief and bereavement
  • Provides information on funeral service as a career
  • Provides a searchable listing of our membership to assist when looking for a funeral home in New York State